“Who Calls me Villain? The Italian Professor Facing the American Student Evaluation Process”

“Who Calls me Villain? The Italian Professor Facing the American Student Evaluation Process”, in M. Capovilla, A. Faggi, C. Zaiontz, eds, Culture shock? Studenti statunitensi in Italia: una sfida transculturale (Milan: Franco Angeli Editore, 2012): 143-157

Hecker discusses the divergent responses to the use of teaching evaluations and their effectiveness for Italian teachers in the study abroad setting. She proposes fresh ways to utilize and to interpret the evaluations in order to make them more effective for foreign teachers.